Terms & Conditions

NextPerch Terms & Conditions

The purpose of this policy is to describe how we collect, store, use, and protect data that can identify you or another juristic person.

At NextPerch, we provide Spa & Salon software and professional services to businesses involved in the beauty and spa industries. We often act as an operator or processor for these organizations and may store personal data that they collect. We treat this personal data with utmost respect and will protect it. When acting as an operator/processor, we process data only according to customer instructions.

This policy applies to:

Visitors to our website
Users of our software
Customers ordering our goods or services
Data subjects of our customers where we act as processor

Personal data includes automatically collected information, registration info, submission info, and optional voluntary info. It excludes anonymized or statistical data and information shared publicly.

Examples:

Identifying info – name, date of birth, ID numbers
Contact info – phone, email
Address info – physical or postal address
Demographics – gender, marital status

Sensitive Data (processed on behalf of customers):

Financial data (bank details)
Medical records
Beliefs, political/religious views
Employment details

You must accept this policy to use our services.
Users under 18 require guardian consent.
Continued use confirms agreement.
Submit only data you have proper consent for.
Updates may occur; continued use implies acceptance.

Software, browser, cookies, optional inputs, and call recordings (unless opted out).
We act only as processor when customers collect sensitive data.
Browser info – IP, pages visited, device info.
Cookies – preferences, analytics, ads.
Optional info – surveys, uploads, promotions.

We process data to deliver services, enhance experience, support marketing (with consent), ensure compliance, and improve operations. Service messages and targeted content may be sent. Advertisers never receive direct access to personal data.

Data may be shared with group companies, affiliates, suppliers, regulators, or law enforcement as required. We do not sell personal data. Authorized employees may access data. Security measures include secure hosting, firewalls, limited access, and disaster recovery protocols.

Update or request deletion of your data.
Restrict processing while retaining data.
Request data portability to another controller.
Receive breach notifications via our customers.
We are not responsible for third-party sites.

If you have questions or concerns, contact us at:

Email: support@nextperch.com
Phone: +27 84 448 6185